Solutions

The TAK-Outsourcing Credit Control service works as an extension to your organisation, removing the administrative burden whilst you retain control and visibility of the process.

Flexibility

At TAK we utilise best practice processes and work with our clients to agree details of the service. No two customers are the same so our service is based around the individual need of each customer. Clients often have peaks and troughs in service demand so TAK offers flexible capacity to meet the changing workload.

• Tailor-made services
• Protection of the Client brand and customer relationships
• Flexible capacity to meet the changing demands

Personal Service

Accounts Receivable is a business critical function requiring great sensitivity. At TAK we recognise the need for personal contact which is why we use named service managers and administrators for each client. We use UK phone numbers with a personal direct line provided to each of our customers and their clients.

Many of our clients prefer the outsourced service to be transparent to their customers. In this instance TAK will make and answer all calls using the client's company name. This extends to use of our clients email address for electronic correspondence.

Technology

At TAK we utilise technology in a practical and sensible way to achieve best results. Technology is employed to reduce administration, increase accuracy and provide visibility. We work with our customers to agree the best solution and this can evolve through the life of the contract. Commonly we utilise remote access to directly access our clients systems, however solutions may also involve use of emailed spreadsheets or files, online forms, interfaces from client systems, and web reporting.

CONTACT TAK ABOUT OUR RAPID RESPONSE SERVICES : EMERGENCY SERVICE AND PARTIAL-OUTSOURCING. SHORT TERM SOLUTIONS TO HELP YOU COPE WITH STAFF ABSENCE OR PEAKS IN YOUR REQUIREMENT.

Related Content

• CSA Code of Practice