Debt Collection Service

Bad debt can have a negative impact upon your mental well-being as well as your profit!

Take action to prevent this by taking a disciplined approach to referring aged debt.

For example - terms +90 days undisputed - Refer to a 3rd Party for collection

• Once a debt is older than 90 days your chance of recovery starts to reduce dramatically
• You will increase your chance of seeing the money in your account by referring early
• You will reduce the risk of the customer failing and recovering nothing

Take a look at your ledger and apply this rule and imagine that debt being converted into cash FAST. It won’t happen unless you take ACTION

"The definition of insanity is doing the same thing over and over again and expecting different results"

Albert Einstein

ACT today !

Email us at debt@tak-outsourcing.com

• No win no fee service, competitive pricing
• Fast and responsive service, volume data loaded and dispatched on the day of receipt
• Personal follow-up by telephone
• High rate of recovery
• Transparent dedicated client account, audit whenever you like
• Flexible reporting to keep you informed

It's a fact that once a third party is involved in pursuing an overdue debt, the debtor pays faster. This also serves to emphasise to your debtors that your business will not tolerate the abuse of your payment terms. TAK Debt Recovery provides clients with the ability to recover single or multiple commercial debts on a no-win no-fee basis. We achieve a remarkable success rate through tenacity, negotiation skills, and knowledge of the law. Our system is designed to preserve customer goodwill where it is evident that the debtor is prepared to face up to their responsibilities.

We provide:

• A service to recover commercial debts of all sizes and age
• Accurate and timely reporting on activity ensures that you are not left in the dark on how issues are progressing
• We will advise you candidly of your prospects of success in recovering debt. Our aim is to prevent, at all costs, our clients from throwing good money after bad
• We will collect your debt without the need for legal action wherever possible
• Seamless integration with litigation services, if required


Contrary to what some debt recovery firms may tell you, debt recovery should never be an automated process. We treat each case individually and place great emphasis on gathering the maximum amount of information so that each debtor can be treated in a way which gives you the highest return. It's important to separate the "can't pays" from the "won't pays" to ensure the best approach is taken. Why waste money suing a debtor who is already insolvent? We never cease to be surprised at the number of creditors who have spent hundreds of pounds suing a debtor who is already in liquidation or bankrupt!



At all times our collection procedures remain professional, ethical and are in accordance with the strict regulations laid down by the relevant governing bodies. Each TAK collection agent is fully trained to strictly adhere to the guidelines as set out in our own internal Code of Practice which includes best practice direction published by both The Credit Services Association and The Office of Fair Trading.



TAK are able to provide our Debt Recovery service as an extension to our Credit Control Service., for one-off debts, or as an ongoing service basis. For some clients we are able to set up additional service options to improve results such as a dedicated Debt Recovery phone line, dedicated website to accept electronic payments and answer FAQ's, and a local PO Box for cheque payments. We avoid the "factory" approach to Debt Recovery so all regular clients are allocated a named service manager.


Litigation Services

TAK will endeavour to collect your outstanding debt without the use of litigation if at all possible. Often debtors will agree to a payment schedule which can be preferable to commencement of legal process. We never issue proceedings without discussing a strategy for recovery of your debt with you first. Gathering information before taking the decision to sue is an essential part of the process of formulating that strategy. It ensures that your debt is recovered cost effectively. Where the costs and the risk of litigation outweigh the potential benefit, we will not hesitate to advise you to consider writing off the debt if it is appropriate to do so. Our advice is always commercially driven. TAK can manage the legal process on your behalf using our legal partners specialising in debt recovery litigation. Any legal fees must be paid in advance but should be added to the debt should the litigation be successful. Proceedings are commenced by issuing a claim form. If the debtor pays the debt when they receive the Claim Form, they must also pay your legal costs. If the debtor files a defence with the Court, you will have to pay a further Court fee (currently £80.00) and the case will then proceed to a Court hearing. If we advise you that the defence is very unlikely to succeed, we may suggest that you apply for summary judgment. This avoids the need for your attendance at Court. The Court can grant judgment based on documentary evidence alone if there is no triable defence. If a Claim is defended, we will undertake all the necessary preparation for a Court hearing or negotiate a settlement as appropriate.

Enforcement of Judgments

If you have sued in the Court and obtained judgment, you will have a range of options open to you to enforce your judgment. (These options will have been discussed with you by us before proceedings commenced).


1. You can instruct a Bailiff or Sheriff to remove goods that belong to the debtor by what is known as a writ or warrant of execution. (Please note though that the tools of trade of the debtor are protected and that goods on hire purchase cannot be seized).
2. You can obtain a charging order on any land, which belongs to the debtor. This means that you become a secured creditor and are likely ultimately to be paid providing there is sufficient equity in the property when it is sold (if the debtor does not pay before that point in time).
3. You can obtain a third party debt order. This enables you to claim against a Third Party who owes money to the debtor. This could be a trade debtor or, more usually, the bank of the debtor (if the bank holds a credit balance for the debtor).
4. As a final resort, you can obtain an order for oral examination of your debtor to find out more about his financial circumstances. This requires him to attend Court and give evidence under cross-examination about his financial circumstances. In practice, the system does not work very effectively and there can be substantial delays before the debtor is obliged to attend Court. We have our own in-house financial questionnaires, which we forward to debtors for completion and this is often a more appropriate procedure to use where the debtor is genuinely in difficult financial circumstances but wishes to agree terms with his creditors.

Insolvency Proceedings

In appropriate cases, we may advise that winding up or bankruptcy proceedings are the most appropriate method of recovering the debt. While the costs are higher, the potential for early payment in often greater. The threat of being put out of business altogether is often more effective than simply suing in the Courts. A debtor who is in financial difficulties may well cease trading in a matter of days or weeks. The use of insolvency procedures may result in your company being paid while other creditors are left to write off their debts. If the debtor is an individual, it is necessary to serve a Statutory Demand first and allow 21 days for payment. In the case of limited companies, a letter giving a few working days notice is sufficient if you have already demanded payment in writing. Proceedings are commenced by presenting a Petition. The case is listed for hearing and the Petition is then served on the debtor. In the case of limited companies, the Petition has to be advertised in the London Gazette after allowing a minimum of 7 working days from the date of service. The effect of advertisement in the London Gazette is usually to freeze the bank accounts of the debtor thereby making it difficult for them to continue trading.