The TAK-Outsourcing Credit Control service works as an extension to your organisation, removing the administrative burden whilst you retain control and visibility of the process. TAK provide varying degrees of service, helping our customers to achieve different objectives in the area of Credit Control. This may be a temporary service providing cover for absence or maternity leave, a partial outsourcing service to support the internal credit control department, or a complete outsourced service to become your accounts receivable function. TAK services are flexible to the extreme. See the links at the bottom of this page for further details of our services.

Flexibility

At TAK we utilise best practice processes and work with our clients to agree details of the service. No two customers are the same so our service is based around the individual need of each customer. Clients often have peaks and troughs in service demand so TAK offers flexible capacity to meet the changing workload.

• Tailor-made services
• Protection of the Client brand and customer relationships
• Flexible capacity to meet the changing demands

Personal Service

Accounts Receivable is a business critical function requiring great sensitivity. At TAK we recognise the need for personal contact which is why we use named service managers and administrators for each client. We use UK phone numbers with a personal direct line provided to each of our customers and their clients.

Many of our clients prefer the outsourced service to be transparent to their customers. In this instance TAK will make and answer all calls using the client's company name. This extends to use of our clients email address for electronic correspondence.

Technology

At TAK we utilise technology in a practical and sensible way to achieve best results. Technology is employed to reduce administration, increase accuracy and provide visibility. We work with our customers to agree the best solution and this can evolve through the life of the contract. Commonly we utilise remote access to directly access our clients systems, however solutions may also involve use of emailed spreadsheets or files, online forms, interfaces from client systems, and web reporting.

TAK-Outsourcing Services

Click on the following links to see further details of our services :

• Outsourced Accounts Receivable : complete outsourcing of the credit control function.
• Partial Outsourcing : a seamless extension to your existing credit control team.
• Catch-Up Service : helps get your ledger back on track or provides cover. The intelligent alternative to using temps.
• Emergency Service : contingency planning to protect your cash-flow.
• Credit Reports : online credit reports on any UK business.
• Case Study : Status IT
• Case Study : SvG Intermol

Related Content

• CSA Code of Practice
• Late Payment Act
• A User's Guide to late payment legislation